Privacy Policy

Effective Date: 2025

Welcome to Prime Duct Cleaning (“we,” “us,” “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website or services.

By accessing our site or requesting our services, you agree to the practices described below.


1. Information We Collect

a. Personal Information You Provide

When you request a quote, contact us, or book a service, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Service Address

  • Details about your property (duct size, chimney type, vents, HVAC info)

b. Automatically Collected Data

When you visit our website, certain information is collected automatically:

  • IP Address

  • Browser Type & Device Type

  • Pages Visited

  • Time Spent on Each Page

  • Cookies & Tracking Data

c. Service Interaction Data

To improve user experience and service accuracy, we may collect:

  • Inquiry history

  • Quote request data

  • Customer preferences

  • Feedback and support messages


2. How We Use Your Information

We use collected information for the following purposes:

a. Service Delivery
  • Providing duct cleaning, chimney cleaning, dryer vent cleaning, and HVAC services

  • Scheduling appointments

  • Delivering quotes and confirmations

b. Communication
  • Responding to inquiries

  • Sending appointment reminders

  • Offering promotions (optional—you may opt out anytime)

c. Website Improvement
  • Enhancing user experience

  • Fixing performance issues

  • Improving page speed and mobile responsiveness

d. Marketing & SEO Optimization
  • Understanding page performance

  • Improving search engine ranking

  • Showing relevant content for duct, vent, and chimney cleaning services


3. SEO & AI Engine Optimization (Important)

Prime Duct Cleaning uses SEO tools, analytics systems, and AI-powered optimization technologies to:

  • Analyze website performance

  • Recommend improvements

  • Optimize pages for search engines

  • Enhance user navigation

  • Improve content relevance and clarity

These systems do not collect personal details like your name, address, or phone number unless you submit them voluntarily.

We do not use AI tools to make automated decisions that affect you personally.
We do not sell or share your private information with AI platforms.

All SEO and AI tools comply with modern privacy standards and protect your data.


4. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Pixels

  • Analytics trackers

  • Browser storage

These help us:

  • Improve site functionality

  • Remember user preferences

  • Understand traffic patterns

  • Optimize website speed and performance

You may disable cookies in your browser settings at any time.


5. Sharing Your Information

We do not sell your personal data.

We only share information with:

  • Trusted third-party vendors (hosting, scheduling, security, analytics)

  • Technicians performing your service

  • Legal authorities if required by law

All partners follow strict confidentiality and data-protection standards.


6. Data Security

We use strong security methods to protect your information:

  • Secure servers

  • Encrypted communication (SSL)

  • Limited access controls

  • Regular security monitoring

Although no online system is completely risk-free, we take all reasonable measures to protect your data.


7. Your Rights

You may request at any time:

  • Access to your personal information

  • Correction or updates

  • Data deletion (“Right to be Forgotten”)

  • Opt-out of promotions

To make a request, contact us using the details below.


8. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect information from children.


9. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with the updated date.


10. Contact Us

If you have any questions regarding this Privacy Policy or want to make a privacy request, contact us:

📧 info@primeductcleaning.com
📞 ‪(785) 251-3196‬